{"id":3,"date":"2025-11-25T19:02:31","date_gmt":"2025-11-25T19:02:31","guid":{"rendered":"https:\/\/ricambi.lv\/wordpress\/?page_id=3"},"modified":"2025-11-25T19:13:16","modified_gmt":"2025-11-25T19:13:16","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/ricambi.lv\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p>This Privacy Policy describes how <strong>SIA Ricambi Crew<\/strong> (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) collects, uses, and protects your personal data when you visit <strong>ricambi.lv<\/strong>, place an order, or contact us.<\/p>\n\n\n\n<p>We process personal data in accordance with the <strong>General Data Protection Regulation (EU GDPR)<\/strong> and applicable Latvian laws.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>1. Data We Collect<\/strong><\/h2>\n\n\n\n<p>We collect the following categories of personal information:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1.1. Information you provide directly<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Name and surname<\/li>\n\n\n\n<li>Billing address<\/li>\n\n\n\n<li>Shipping address<\/li>\n\n\n\n<li>Email address<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Order details<\/li>\n\n\n\n<li>Payment confirmation (no card numbers are stored)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1.2. Automatically collected data<\/strong><\/h3>\n\n\n\n<p>When you visit our website, we may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address<\/li>\n\n\n\n<li>Browser type<\/li>\n\n\n\n<li>Device type<\/li>\n\n\n\n<li>Pages visited<\/li>\n\n\n\n<li>Cookies<\/li>\n\n\n\n<li>Time spent on website<\/li>\n<\/ul>\n\n\n\n<p>This information helps us improve website performance and security.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Purpose of Data Processing<\/strong><\/h2>\n\n\n\n<p>We process your data for the following legitimate purposes:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.1. Order processing<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Creating and managing orders<\/li>\n\n\n\n<li>Shipping the products<\/li>\n\n\n\n<li>Providing invoices<\/li>\n\n\n\n<li>Customer support<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.2. Communication<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Responding to inquiries<\/li>\n\n\n\n<li>Sending order updates<\/li>\n\n\n\n<li>After-sales support<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.3. Legal compliance<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Record keeping<\/li>\n\n\n\n<li>Accounting<\/li>\n\n\n\n<li>Tax requirements<\/li>\n\n\n\n<li>Fraud prevention<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2.4. Website improvement<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Analytics<\/li>\n\n\n\n<li>Security monitoring<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Legal Basis for Processing<\/strong><\/h2>\n\n\n\n<p>We process personal data based on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>GDPR Art. 6(1)(b)<\/strong> \u2014 performance of a contract (when you order goods)<\/li>\n\n\n\n<li><strong>GDPR Art. 6(1)(c)<\/strong> \u2014 legal obligations (tax, accounting, invoices)<\/li>\n\n\n\n<li><strong>GDPR Art. 6(1)(f)<\/strong> \u2014 legitimate interests (fraud prevention, security)<\/li>\n\n\n\n<li><strong>GDPR Art. 6(1)(a)<\/strong> \u2014 consent (cookies, marketing email if you subscribe)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Data Storage and Security<\/strong><\/h2>\n\n\n\n<p>We store your data on secure servers hosted in the European Union.<br>We apply industry-standard security measures, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>SSL encryption<\/li>\n\n\n\n<li>Firewalls<\/li>\n\n\n\n<li>Limited access by authorized personnel only<\/li>\n\n\n\n<li>Secure backups<\/li>\n<\/ul>\n\n\n\n<p>We do <strong>not<\/strong> store or process card data \u2014 all payments are handled by secure payment providers (bank, PayPal, Revolut, Stripe, etc.).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Data Sharing<\/strong><\/h2>\n\n\n\n<p>We do not sell or rent your personal data.<\/p>\n\n\n\n<p>We may share limited data only with:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5.1. Logistics partners<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Latvijas Pasts<\/li>\n\n\n\n<li>Deutsche Post<\/li>\n\n\n\n<li>DHL \/ UPS (if used)<\/li>\n<\/ul>\n\n\n\n<p>(Only name, address, phone number for delivery.)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5.2. Payment processors<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Banks<\/li>\n\n\n\n<li>PayPal<\/li>\n\n\n\n<li>Revolut<\/li>\n\n\n\n<li>Stripe<\/li>\n<\/ul>\n\n\n\n<p>(We do not receive your card number.)<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5.3. Accounting and legal compliance<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Our accounting service (for invoices and tax reporting)<\/li>\n\n\n\n<li>Government authorities if legally required<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. Data Retention<\/strong><\/h2>\n\n\n\n<p>We keep your data only as long as necessary:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Order-related data: <strong>5 years<\/strong> (required by Latvian accounting law)<\/li>\n\n\n\n<li>Email correspondence: <strong>up to 2 years<\/strong><\/li>\n\n\n\n<li>Website analytics: <strong>up to 2 years<\/strong> (anonymous)<\/li>\n<\/ul>\n\n\n\n<p>After that, the data is deleted or anonymized.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Your Rights (EU GDPR)<\/strong><\/h2>\n\n\n\n<p>You have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Access<\/strong> your data<\/li>\n\n\n\n<li><strong>Correct<\/strong> inaccurate data<\/li>\n\n\n\n<li><strong>Request deletion<\/strong> (\u201cright to be forgotten\u201d)<\/li>\n\n\n\n<li><strong>Restrict processing<\/strong><\/li>\n\n\n\n<li><strong>Object to processing<\/strong><\/li>\n\n\n\n<li><strong>Request data export (data portability)<\/strong><\/li>\n<\/ul>\n\n\n\n<p>You can submit any request via:<br>\ud83d\udce7 <strong><a>info@ricambi.lv<\/a><\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This Privacy Policy describes how SIA Ricambi Crew (\u201cwe\u201d, \u201cus\u201d, \u201cour\u201d) collects, uses, and protects your personal data when you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/ricambi.lv\/index.php\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ricambi.lv\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ricambi.lv\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ricambi.lv\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ricambi.lv\/index.php\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":1,"href":"https:\/\/ricambi.lv\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":62,"href":"https:\/\/ricambi.lv\/index.php\/wp-json\/wp\/v2\/pages\/3\/revisions\/62"}],"wp:attachment":[{"href":"https:\/\/ricambi.lv\/index.php\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}